Application Servers: To access data, run business logic,
serve pages, and manage users, companies need a strong application server
at the foundation. Types of application servers include: AllaireColdFusion AllairJrun ATGDynamo Appplication Server GemStoneGemStone/J IBMWeb Sphere InpriseApplication Server IPlanetApplication Server LturisEnhydra Pro MicrosoftWindows 2000 Advanced Server PersistencePoweTier SilverStreamEAServer Commerce Platform: A commerce platform is the software foundation
for selling on the Internet. Types of commerce platforms include: ATGDynamo Commerce Suite 5.0 Beta Blue Martini CIS 3.0 BroadVisionOne-To-One Commerce 5.0 IBMWebSphere Commerce Suite Pro 4.1 IntershopEnfinity 2.0 MicrosoftCommerce Server 2000 Beta Content Management: Companies must share information with
suppliers, customers, and employees to maintain documents and approval
processes, and integrate with document authors, designers, and users.
Types of content management software include: BroadVision Bladerunner Chrystal Software Eclipse Documentum4I eBusiness Technologies' engenda Eprise Participant Server FileNET Panagon Content and Web Services Gauss Interprise VIP ContentManager Interwoven Teamsite IntraNet Solutions' Xpedio Ncompass Labs' Resolution Open Market Content Center Six Open System SixCMS Vignette V/5 CMS WorldWebnet Expressroom I/O Customer Service Applications: According to Forrester Research,
how companies service their customers is rapidly becoming the most important
way for a company to differentiate itself, cut costs, and increase loyalty.
New customer service applications allow you to present a single face to
your customers, whether resolving issues in person, through a call center,
or online. Types of customer service applications include: Avaya CRM Central Kana Service & Response Nortel Clarify eFrontOffice Quintus eContact Suite Remedy Customer Support Servicesoft 2001 E-Service Suite Siebel 2000 Enterprise Portal Server: Enterprise portal servers all
employees self-service access to administration functions, like expense
tracking, and to in-company data and documents. Types of enterprise
portal servers include: BroadVision InffoExchange Portal Documentum 4i Portal Content Management Edition Hummingbird EIP IBM Enterprise Information Portal V71 InfoImage Freedom iPlanet Portal Server Lotus Knowledge Discovery System Microsoft SharePoint Portal Server Oracle9iAS Portal Plumtree Corporate Portal 40 Sybase Enterprise Portal 10 Viador E-Portal Yahoo! PortalBuilder 20 E-Procurement Application: An e-procurement application
can help your company reduce the use of paper and streamline processes.
Types of e-procurement technology include: Ariba Ariba Buyer Clarus Clarus eProcurement Commerce One Enterprise Buyer i2 RightWorks 705 iPlanet BuyerXpert MRO Maximo Buyer 411 Peregrine Get-Resources SAP Enterprise Buyer Integration Servers: Because interactions among buyers and
suppliers are the foundation of e-procurement systems, companies should
be aware of integration servers which blend diverse systems together such
as: Actional Control Brokers BEA eLink Integration Server CrossWorld CrossWorlds Enterprise IBM MQ Series Integrator (MQSI) iPlanet iPlanet Integration Server Mercator Enterprise Broker NEON SystemiWave Integrator SeeBeyond e*Gate Integrator Seeburger Business Integration Server TIBCO Active Enterprise Vitria BusinessWare WebMethodswebMethods Enterprise Marketing Automation Application Servers: How can you respond
to customer inquiries without human intervention? Types of marketing
automation software to consider include: EpiphanyE.5 System ChordiantMarketing Director Suite ProtagonaEnsemble UnicaAffinium With thanks to Forrester Research for listing the types of e-procurement
technology found above. Please note that Forrester Research offers
evaluations of all the technology listed above through its TechRankings
service, which evaluates various vendors and their products. Other evaluation
services might be available. (http://www.forrester.com/Products/Tools/TechRankings/)
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