XI. DO YOU KNOW THE MOST COMMON MISTAKES WHEN GOING "E"?

 

    The most common mistakes when going “electronic” in small business are:
     
  • Believing that having a web site will lead to instant sales.
  • Believing that using the Internet is an easy way to make one's business and products known worldwide. At the end of 2000, there were nearly a third of a trillion pages on the World Wide Web, and the number is increasing exponentially. It is important to remember that being present on the Web does not necessarily mean being visible.
  • Believing that an Internet site will replace other promotional techniques, rather than fit into the firm's overall promotional strategy.
  • Not spending enough to promote the web site by using e-mail messaging, registering with major search engines, direct mailing, updating business cards and letterhead, and using traditional methods to advertise the web site.
  • Not spending enough time on the site's content layout and on facilitating navigation. The fastest way to lose potential customers is to make the web site difficult to use.
  • Making the site difficult for online purchases.
  • Not updating the site frequently.
  • Believing that distributors, sales representatives, and other intermediaries will disappear with the advent of the Internet. Many manufacturers are not equipped and are not willing to deal with the individual firm or person ordering a product.