IV. HAVE YOU EVALUATED HOW EXTERNAL DEVELOPMENTS AFFECT YOUR E-BUSINESS TARGETS?

During the course of the year, it is important to monitor developments that may affect your e-business strategy such as changes within customer companies, developments in international trade laws, and changes in technology such as Internet purchasing, management information systems, and automated customer service technology.  Revamp your long- and short-term e-procurement goals as necessary by monitoring customer feedback and responding to their needs, and watching for changes in the marketplace landscape.